Summary
I've always been known as a technology thought leader and visionary who can be both hands-on to build the product and step back to manage and grow a talented team of individuals that can deliver on the vision. I have over 24 years of management experience (since 1999) and 34 years of programming experience (since 1990). I am motivated by challenging environments and high aspirations where my natural instincts, years of experience, and insights can help execute and achieve the vision/goal.
Education Background
Massachusetts Institute of Technology (MIT) [1996 - 2000]
Bachelor of Science in Electrical Engineering and Computer Science
Minor in Chemistry, Concentration in Chinese
Experience
Wonder (New York City, NY) - Chief Technology Officer - [March 2024 - Present]
Responsibilities
Make great food more accessible
Be the primary destination for mealtime and the world’s most admired food company.
Built Technologies (Nashville, TN - Remote from Kirkland, WA) - Chief Technology Officer - [Jan 2023 - March 2024]
Responsibilities
Improving the way the world gets built!
Flexport, Inc. (San Francisco, CA) - Chief Technology Officer - [July 2019 - November 2022]
Leading Flexport’s Marker organization - Company Size: 1,800+
Responsibilities
Making global trade easier for everyone!
Amazon, Inc. (Seattle, WA) - Director of Technology, Amazon Global Logistics and Amazon Shipping - [April 2016 - July 2019]
Leading global logistics and amazon shipping technologies. - Company Size: 340,000+
Responsibilities
Provide product and technology vision for global logistics and amazon shipping.
Build and manage product and technology teams to execute on the vision.
Rakuten, Inc. (Tokyo, Japan) - Senior Executive Officer - [September 2011 - March 2016]
Part of the global development management team. - Company Size: 10,000+
Executive Responsibilities
Senior Executive Officer of Rakuten- January 2014 - March 2016
Technology Advisor in FinTech Fund - January 2015 - March 2016
Head of Digital Content, Media and Marketing Product and Technology Initiatives - October 2015 - March 2016
Past Responsibilities
Development Process Optimization Department Manager - April 2014 - January 2016
Smart Device Technologies Department Manager - February 2012 - January 2016
Vice Executive Director of Development - February 2011 - October 2015
Global Infrastructure and Operations Department Manager- April 2014 - March 2015
Group Core Services Department Manager (Membership, Points, Coupon, Email, Payment, Data Warehouse) - September 2013 - April 2014
Cross Border Trading Business Manager - December 2011 - January 2014
Rakuten Ichiba Department Manager (Ecommerce) - September 2011 - April 2014
Rakuten, Inc. (San Francisco, CA) - Executive Officer - [February 2010 - September 2011]
Accomplishments
Executive Officer of Rakuten - February 2011 - January 2013
CTO of LinkShare Labs - February 2010 - January 2012
Technology Advisor to Board Of Directors - July 2010 - February 2011
Freecause, Inc. (Boston, MA) - Chief Technology Officer - [May 2008 - February 2010]
Joined a talented team of young entrepreneurs to help them build out the technology platform quickly and grow a great development team. This is a fast growth startup, thus there are too many things to discuss and/or list. FreeCause was acquired by Rakuten USA in August 2009. - Company Size: 30
Accomplishments
Recruited and hired additional development staff.
Designed and built the next generation platform framework for all Freecause web based products.
Educated and trained developers on building and porting products onto the new platform.
Oversaw numerous client implementations.
Managed numerous enhancements, refactoring of product code.
Technology (Hands-On)
Application - Visual Studio, Emacs, CVS, CodeIgniter, SQL Workbench, MySQL
Programming Language - PHP, PERL, .NET, HTML/CSS, JS/jQuery/jQuery UI
Jenzabar, Inc. (Boston, MA) - Chief Technology Officer - [March 2000 - April 2008]
I spent 8 wonderful and rewarding years at Jenzabar after the acquisition of CampusCraze. Through these years, I gained critical insights and personal experiences which would be hard to match elsewhere in this short period of time. I had the pleasure and privilege to align and consolidate 5 different acquired companies' product lines and development teams to a single company's vision. - Company Size: 250
Accomplishments
Chief Technology Officer / Vice President of Technology (2003 - 2008)
Was the company's technology visionary and provided leadership in directing and promoting Jenzabar's product vision, road map.
Responsible for the management of product managers and product development staff (~100 direct reports)
Budgetary responsibility of 9.8 million dollars
Provided strategic direction and identified critical success factors for continual growth in the higher education and related market space.
Performed analysis of internal operations, cut redundant roles and hardware/software, and streamlined the development cycle for both client-server technology and web technology.
Incorporated off-shore development resources to augment existing development initiatives.
Managed relationships with key strategic partners (Microsoft, IBM, Cognos, Oracle, SUN, etc.).
Evaluated and negotiated with vendors on third party products and services to be included with Jenzabar's line of products.
Led migration of applications on AS400, OpenVMS, UNIX systems to Java, Migration of existing windows applications to .NET
Initiated new product development efforts on the .NET portal framework as well as Java ERP System.
Managed expansion of Business Intelligence framework
Director of New Application Development (2002 - 2003)
Reported directly to the CEO and president to provide a product strategy that aligned with the corporate vision.
Led the execution of the new product development and migration of existing product lines.
Simultaneously managed and directed multiple large scale product line development, mainly focused on emerging technologies and new product lines.
Successfully led the development of the next generation portal product (Jenzabar Internet Campus Solution).
Directly involved in recruiting and hiring the entire emerging technology group within product development.
Manager of Portal Development (2000-2001)
Provided project management for all the design, development, and implementation processes for the core technology group.
Led the successful conversion of the website from ASP, VB/C++ COM, MTS on Oracle 8i to SQL2000. Major duties and accomplishments involved: leading technology projects, including external product-related initiatives and internal system implementation; performance reviews; code reviews; researching of new technologies; weekly team meetings.
Interfaced daily with IT and QA to coordinate and ensure that the proper development environment and processes were in place for efficient development.
Represented Jenzabar's technology group in partnership meetings to assess scope and implementation strategies.
Managed relationships and communications with consultancies and contracting firms to set the goals and expectations for each project (including negotiation on pricing).
Technology (Hands-On)
Application - Visual Studio, VSS, CVS, ClearQuest, OnTime, MS Project, Eclipse, Apache, WebSphere, JBoss, Jasper, Cognos, MS Reporting Services, Microsoft SQL Server, Oracle, Sybase, DB2, MySQL, AS400
Programming Language - Java, .NET, C#/LINQ, PHP, ASP, VB, HTML/CSS, JS
CampusCraze, Inc. (Cambridge, MA) - Chief Executive Officer, Founder - [August 1999 - July 2000]
CampusCraze was acquired by Jenzabar in July 2000. As with any founder of an internet startup, the experiences during this time were invaluable and will have a great impact for the rest of my life. The accomplishments were numerous as were the trial and errors; it is best sharing these experiences in person. - Company Size: 20
Accomplishments
Led the acquisition of CampusCraze, Incorporated by Jenzabar, Inc.
Provided the vision and founded a web-based portal technology company serving the 18-24 year old market
Specified requirements of a web-based eCommerce portal, connecting the college student community to direct marketers in this vertical niche.
Organized the management team to devise solutions and the strategy for the business plan, revenue model, and marketing plan.
Managed and contributed to the programming development efforts.
Technology (Hands-On)
Application - Visual Studio, Eclipse, Emacs, VSS, CVS
Programming Language - ASP, Java, SQL Server, HTML
MIT Media Lab (Cambridge, MA) - Software Developer and Researcher [1996 - 1999]
I was lucky enough to have done research and extremely innovating projects in 2 great groups at MIT's Media Lab: Software Agents and New In the Future.
Accomplishments
Designed and implemented back-end algorithms for an e-commerce website (Market Maker), using JAVA Servlets.
Developed a 3-D Chess package that integrated with on-line newspapers, with client side written in JAVA and chess server written in PERL.
Developed and implemented new encryption techniques to encode information in images using C++ and JAVA. (Patchwork, texture mapping, affined invariance).
Maintained the Media Lab's JAVA DT library, a cross platform library that can directly communicate / transfer data with PERL, C, and C++.
Designed the user interface for Zwrap, an experimental personalized newspaper project.
Technology (Hands-On)
Application - Emacs, ANT, Make
Programming Language - Java, Java Servelets, Swing, PERL, C/C++, CVS
PricewaterhouseCoopers (New York, NY) - Project Consultant - [1999]
Hired as the Microsoft technology specialist for the Major League Baseball project.
Accomplishments
Established and organized the development environment and process for the PwC consulting team.
Wrote the design specifications for the MLB's internal contract management system.
Developed standards and set conventions for module based development.
Programmed a contract module using ASP front-end, Visual Basic middle-tier business and data access components, SQL 6.5, Access and DB2 databases.
Designed and implemented a project managed system for feature enhancements, and a bug tracking and reporting system using ASP and MS Project.
Technology (Hands-On)
Application - Visual Studio, VSS, SQL Server 6.5, DB2, Access, MS Project
Programming Language - ASP, VB COM, HTML
Merrill Lynch (New York, NY) - Technology Leadership Intern - [1999]
Accomplishments
Designed and implemented an FTP solution to facilitate multiple file linkage of investment profiles to an e-commerce website.
Led a knowledge management project. Researched the internal information flow infrastructure of Merrill Lynch and created a mock web based "Knowledge and Information Sharing System" to help increase efficiency.
Web development using ASP front-end, C++ middle-tier business and data access components, Oracle 8i database.
Database management: designed, created, and modified tables in Oracle using SQL/PL store procedures.
Technology (Hands-On)
Application - Visual Studio, VSS, Oracle 8i
Programming Language - ASP, C++, SQL/PL store prodecures.
Microsoft Corporation (Redmond, WA) - Software Test Engineer - [1999]
Accomplishments
Wrote full test break out automation for Design-Time Controls in Visual InterDev.
Converted the automation test engine from Visual Basic 5.0 to Visual Basic 6.0.
Developed sample applications for Visual InterDev 6.0 that integrated VBScript, Java Script, ASP, Dynamic HTML, and Access Databases. (Runner-up in the application building contest).
Wrote widgets in VBA that helped increase the efficiency of the test team.
Technology (Hands-On)
Application - Visual Studio, VSS, Photoshop
Programming Language - Visual Basic, VBA, VBScript, Javascript, ASP, DHTML, Access Database
Interests/Activities
MIT Class Officer 2005 to Present
MIT'S 50K Business Competition, SUMA Case Competition
Teacher's Assistant in organic chemistry (5.12), SAT Teacher.
National Collegiate Table Tennis Association http://www.nctta.org/
National Association of Asian American Professionals http://www.naaap.org/
Volunteer webmaster for a MIT Sloan class - Finance Theory
Volunteer webmaster for Sampan Newspaper, Asian American Civic Association http://sampan.org/
Reading business books, programming
Basketball, volleyball, golf, mathematics, and teaching
